SCHIPHOL, Netherlands – Dutch Customs is exploring ways to improve the travel experience for passengers arriving from the Caribbean, particularly Aruba and Curaçao, who are subject to 100% control checks at Schiphol Airport.
These full checks, which have been in place since 2003, are conducted on all flights from Aruba, Bonaire, Curaçao, Sint Maarten, Suriname, and Venezuela. Passengers, their luggage, aircraft, and cargo are all subject to thorough inspections to combat drug trafficking.
However, customs authorities acknowledge that these procedures may be experienced as intrusive. In response, a consultative meeting was recently held between Dutch Customs and Stichting Ocan (Consultative Body for Dutch Caribbean Affairs) to explore ways to improve the service experience without compromising security.
Listening to Caribbean Travelers
The discussion group brought together passengers from the Caribbean and Surinamese communities, along with representatives from Schiphol’s Passenger Customs division. Travelers shared their personal experiences and provided valuable feedback.
“We recognize that the checks can feel intense,” stated Customs representatives. “That’s why we want to handle them with as much care and respect as possible. We’re grateful for this open conversation, and we’ll be working to refine the process for the benefit of all travelers.”
This dialogue marks a step toward more respectful and efficient control procedures for travelers from the Dutch Caribbean, including those from Aruba.
To read the full discussion summary, visit the Stichting Ocan website.
